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Guides · 18 Sept 2026 · 3 min read

Why Your Tinder or Hinge Export Looks Weird Once RizzStats Reads It

Jordan Cole

Close-up of a person reviewing spreadsheet data on a laptop screen Photo: Wolf Art, via Pexels

Your export file is stranger than you think

You requested your data, waited, and finally uploaded it to RizzStats. Then something looked off: a match that seems to be missing a day, a metric sitting blank, or a file that got rejected outright. Before you assume something broke, know this: most of these "bugs" are quirks baked into how Tinder and Hinge hand you your own data in the first place.

Here's what's actually happening, and why RizzStats reads your export the way it does.

Getting the file is already inconsistent between apps

Tinder and Hinge don't even agree on how long a data request should take.

On Tinder, you go to the Manage My Account tool, tap Download My Information, and confirm the email address for the link. Tinder's own help page says GDPR gives them up to 30 days to respond, though in practice most people get a link within a day or two. That link is only good for 24 hours, so don't request it and then forget about it for a week.

Hinge's flow lives under Settings → Download My Data, where you pick a country and confirm your email. Hinge's help center quotes up to 30 days for the export to be ready, and once it is, you get a 48-hour window to grab it before it expires. Miss it, and you're back at the start.

Why the numbers can look "off" once you upload

Once the file is in, RizzStats parses it entirely in your browser before anything touches a server. That's where a few real quirks show up:

  1. Hinge timestamps carry no timezone at all. RizzStats has to treat them as UTC to get a consistent result, which means an event near midnight can land on the "wrong" day in your activity timeline or streak count relative to your own memory of it. That's not a parsing error, it's the source file leaving out information Hinge never included to begin with.

  2. Hinge doesn't give you a match ID. Tinder does, but Hinge's export never assigns one, so RizzStats has to reconstruct which events belong to the same match using the earliest timestamp plus a tiebreaker. Rare edge cases (two matches logged in the same instant) can occasionally group or split oddly.

  3. Your response-time metric will always be blank, on both apps. Tinder and Hinge exports only include messages you sent, never what the other person wrote back. Reply rate is still meaningful (it's your own outgoing behavior), but "median response time" has nothing on the other side to measure against, so it stays null. That's the export, not RizzStats.

  4. A rejected Tinder file usually means an empty one. If your file shows zero usage days and zero matches, RizzStats's extractor throws it out as the wrong file rather than pretending to analyze nothing. Re-download from Tinder and check the file actually has content before re-uploading.

One privacy detail worth knowing before you upload

During the upload wizard's "Choose what to include" step, you'll see a checkbox for bio and city (on by default, easy to switch off) and a second checkbox for profile photos. That second one is currently just a placeholder: RizzStats doesn't extract or store profile photos yet, so toggling it does nothing either way. And whatever you choose, the original export file itself never leaves your device; only the extracted, already-filtered data gets sent.

None of this makes your Rizz Score or activity timeline wrong. It just means the raw material you're feeding it has its own gaps, and now you know which ones are real.